Website Privacy Agreement

Last updated: January 02, 2026

When you visit the Reklamci.ai website or use the services offered through our platform, the personal data you provide to us is subject to the terms set forth in this Privacy Policy. By continuing to use the site, you accept these terms.

1. Data Controller Information

DATA CONTROLLER:

Name: SERDAR DOGAN

Tax No / ID No: 3060651862

Email: info@reklamci.ai

Support Email: support@reklamci.ai

Phone: 0543 430 13 20

Address: Elmali Mah. 23. Sk No:6 Daire:115 Muratpasa / Antalya

Web: https://reklamci.ai

We act in accordance with the relevant legislation, primarily the Personal Data Protection Law No. 6698 ("KVKK"), in the processes of protecting and processing your personal data.

2. Purpose of Personal Data Protection and Processing Policy

As Reklamci.ai, due to the sensitivity of our activities, data from our customers, potential customers, and business partners is kept confidential and is never shared with third parties. The protection of personal data is our company's fundamental policy, and our employees act accordingly. We keep our obligations up to date in line with legislative changes and take all necessary technical/administrative measures.

3. Scope and Modification of the Policy

This policy aims to protect all personal data obtained by Reklamci.ai. It covers data obtained automatically from our customers, potential customers, employees, solution partners, and other relevant persons. The policy may only be updated for lawful purposes; changes are announced on the site.

4. Basic Rules for Processing Personal Data

Compliance with law and rules of honesty: The source of data is questioned, data obtained through illegal means is not used.
Being accurate and up-to-date: Data is updated in accordance with reported changes.
Specific, clear and legitimate purposes: Data is processed only for services for which consent was given.
Being related to the purpose for which they are processed: Data is kept to the extent required by the service.
Retention for the necessary period: Data is deleted or anonymized after the periods stipulated in commercial and tax legislation.

5. Personal Data Collected

5.1. Account Information

Email address
First and last name
Company information
Phone number (optional)
Password (stored encrypted)

5.2. Payment Information

Important: Your payment information (credit card, debit card, etc.) is not stored directly by us. All payments are processed securely through the PayTR payment infrastructure. PayTR is a PCI-DSS compliant payment infrastructure provider.

Invoice information (name, surname, address, tax no)
Payment history
Subscription information

5.3. Facebook/Meta Advertising Data

Important: When you connect your Facebook account, we only access data necessary for ad management.

Ad account information
Campaign performance metrics
Target audience data
Ad creative information
Facebook access tokens (stored encrypted)

5.4. Usage Data

Platform usage statistics
Click and interaction data
Technical logs and error reports
IP address
Browser information
Device information

6. Purposes of Personal Data Processing

Providing AI-powered ad optimization recommendations
Analyzing and reporting campaign performance
Developing and improving platform services
Providing user support
Security and fraud prevention
Fulfilling legal obligations (invoicing, tax, etc.)
Subscription management and payment transactions
Marketing and communication activities (if permission is granted)

7. Legal Grounds for Personal Data Processing

Establishment or performance of contract: Data necessary for the establishment and performance of the service agreement
Legal obligation: Fulfillment of tax, accounting, and other legal obligations
Legitimate interest: Business continuity, security, and improvement of service quality
Explicit consent: If explicit consent is given for marketing and communication activities

8. Transfer of Personal Data

Your personal data may be transferred to third parties in the following cases:

PayTR: For payment transactions (PCI-DSS compliant)
Facebook/Meta: For ad management (OAuth integration)
Google: For ad management (OAuth integration)
Cloud Service Providers: For data storage (encrypted)
Legal Requirements: By court order, as required by legal regulations

Assurance: All data transfers are made in compliance with KVKK and GDPR. Data processing agreements have been signed with third parties.

9. Data Security

All data is protected with SSL/TLS encryption
Access controls and security protocols are applied
Regular security scans are performed
Databases are encrypted and stored on secure servers
Passwords are stored with hash algorithms (never stored as plain text)
Regular backup and disaster recovery plans are in place

10. User Rights (KVKK Article 11)

You have the following rights under KVKK:

Request information: Learn whether your personal data is being processed
Request access: Request information about your processed personal data
Request correction: Request correction of incorrect or incomplete data
Request deletion: Request deletion of your personal data
Object: Object to the processing of your personal data
Portability: Request transfer of your data to another service provider

Application: You can send an email to info@reklamci.ai to exercise your rights. Your request will be evaluated within a maximum of 30 days.

11. Cookies

Our platform uses cookies to improve user experience. For detailed information, please review our Cookie Policy page.

Cookies are used for the following purposes:

Storing session information
Remembering user preferences
Optimizing platform performance
Collecting analytics and statistics

12. Data Retention Periods

Account data: As long as the account is active
Ad performance data: 3 years
Payment and invoice information: 10 years as required by tax legislation
Transaction logs: 1 year
Security logs: 2 years
Communication records: 2 years

When the legal retention periods expire or the relevant person requests, data is deleted, destroyed, or anonymized.

13. Contact

For questions regarding the privacy policy, you can reach us via the following information.